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Important Change for Wire Transfer Confirmation Notices (Online)

For added security, beginning 3/29/16 the process of viewing your wire transfer notifications online will be changing. Your wire transfer details will now be contained within the e-mail message, so you will not need to login to the Wire Notification System link to retrieve the details.

Also, the e-mail address you receive the notification from will be changing from to This new e-mail address may be added to your e-mail ‘safe senders’ list.

Thank you for your valued relationship with CTBC Bank. If you have any questions, please contact us at our Internet Banking Department by e-mail at, or telephone at 1-888-889-8369.


Business Online Banking Operating Systems and Browser Requirements

CTBC Bank strives to provide the most secure online access to our account holders. As security enhancements, new features and services become available, older browsers and operating systems may no longer be supported.

Enroll online now

If you have a personal account with us, sign up for Internet Banking online.

Forget Password? Call 1-888-889-8369

Business Banking Enrollment Form

If you are a Business banking customer, download the enrollment form and send it in to your local branch.

Business Banking Additional User Enrollment Form

If you are adding addtional user to manage your account, download the enrollment form and send it in to your local branch.

Internet Banking Customer Awareness & Education Program

For more information on our internet banking security.

E-Statement Disclosure and User Agreement

Read the E-Statement Disclosure and User Agreement.

Stop Payment

Bank must receive the original form in 14 days after the stop payment form is initially accepted.

Account to Account Transfer Instructions

Transfer money between CTBC deposit accounts and accounts you hold at other institutions. (Fee may apply)