CTBC Bank is a full-service commercial bank serving consumers and businesses in California, New Jersey and New York. We offer a complete line of products and services, in addition to experienced branch staff that is committed to helping its customers with their financial services. We offer a variety of methods for you to contact us : call us, email us, or drop by one of our many convenient locations. We welcome any questions and/or comments that you may have.


Personal Banking

Deposit, Savings, Money Market,Time Deposits, Credit Cards and more…

Mortgage Loans

Global Program, Portfolio Program and Conventional Program, and more…

Investments and Retirement Planning

Ready to plan your retirement and investments goal?

24-Hour Phone Banking

Checking balance, transactions, and more…
1-888-889-8000 (Eastern US)
1-888-839-9000 (Western US)

Lost or stolen ATM/Debit Cards after hours.

Business Banking

Deposits, Savings, Money Market, Time Deposits, Credit Cards, and more…

Internet Banking / Mobile Banking

Enrollment, forgot user ID/password, and more…

Business Hours: Mon - Fri 7am - 7pm PST

Small Business Loans

SBA 7a, 504, Express, and more…
Southern California 1-844-763-7622
Northern California 1-844-763-6622
New York/New Jersey 1-844-763-5622


Compliance – Questions about regulations and privacy?

Internet Banking – Need to reset your user ID/password?

SBA Loans

Southern California
Northern California
New York/New Jersey


Headquarter Address

801 S. Figueroa St., Ste 2300, Los Angeles, CA 90017


Messages are transmitted via normal email and are NOT encrypted/secure. For your privacy and security, please do NOT include any confidential information in your mail or email including your social security number, account number, login ID, password, etc.