|Chinatrust Bank (U.S.A.) values your trust and respects your expectation of privacy. As such, we are
committed to maintaining the confidentiality of your personal financial information. The Privacy
Statement and Notice (Privacy Notice) applies to consumers who obtain services from us (such as a
deposit account, loan, or safe deposit box), primarily for personal, family or household purposes.
Please keep a copy of the Notice for your records.
|Visitors to Our Web Site. Visitors to our web site remain anonymous, unless they register for a service or
otherwise elect to disclose their identity to us. Although we do not collect personally identifying information about
persons who simply visit our site, we do collect certain limited information about visitors, such as their IP address
(a numeric address assigned automatically to computers when they access the Internet). We also may place
“cookies” on a computer to track a visitor's use of our web site. A cookie is a piece of data that is stored on your
hard drive. It takes up very little room on your system and helps us to customize our site and make its navigation
which areas are the most popular. Unless you register with us for a service (such as our Online Banking service),
the cookie does not provide us with any personally identifying information about you, such as your name or
Depending on where you live, you may have
additional privacy protections under some
state laws. For example, certain state laws
may restrict the types of information we may
disclose about you, limit the parties with
whom we may share such information, or
require us to provide you with additional
notices or opt-out rights. We will comply
with applicable state laws before sharing
non-public personal information about you.
We may do this by sending a separate notice
of those rights to you.
|Maintaining Accurate Information. We have procedures that help us to maintain the accuracy of the personally
identifiable information that we collect. If you believe that our information about you is incomplete, out-of-date, or
If you are an Online Banking customer, you may review information about yourself by visiting our website at
www.chinatrustusa.com. If you have a change in your address and/or telephone number you can make the
change online under "Other Services" after you log into the Online Banking system. For a name change, social
security number change, or change in a Passport, you have to contact the Branch where your account or loan is
- Write us at:
Chinatrust Bank U.S.A.
Attn: Operation Support
22939 Hawthorne Boulevard
Torrance, CA 90505
- Contact your Branch of account
To protect your privacy, please do not provide your account number or other sensitive personal
information in an e-mail to us. E-mail is not secure.
|Links to Other Web Sites. Our web site may feature links to third party web sites that offer goods, services or
information. Some of these sites may appear as windows-within-windows at this site. When you click on one of
these links, you will be leaving our site and will no longer be subject to this policy. We are not responsible for the
information collection practices of the other web sites that you visit and urge you to review their privacy policies
before you provide them with any personally identifiable information. Third party sites may collect and use
information about you in a way that is different from this policy.
|Services and Advertisements by Third Parties. Third parties may offer services from time to time at our web
and will not be subject to this policy. If you accept third party goods or services advertised at our web site, the
third party may be able to identify that you have a relationship with us (e.g., if the offer was only made through our
|Minors. We feel strongly about protecting the privacy of children and teenagers. As such, we do not knowingly
collect personally identifiable information from minors through our web site.
|Changes to this Policy. We may add to, delete from, or otherwise change the terms of this Notice from time to
time by posting a notice of the change (or an amended Notice) at this web site. If required by law, we will send
you a notice of the change. Your continued use of our web site or any on-line service following notification will
constitute your agreement to the revised Notice.
|Questions. If you have any questions regarding this Notice, you can call us at (888) 889-8409 or write to us at
Chinatrust Bank U.S.A., Attn: Operation Support, 22939 Hawthorne Boulevard, Torrance, CA 90505-7600.
Privacy Statement and Notice 12/2012